Privacy

Privacy Policy

What we collect, why we collect it, and how we keep it secure when you shop our online supplement store.

Effective date: 2026-05-24

This Privacy Policy covers the Manatee Family Pharmacy website at manateefamilypharmacy.com (the "Site"). The Site sells over-the-counter (OTC) supplements and provides information about our pharmacy services. We do not accept prescriptions, prescription refill requests, or any protected health information through the Site. For prescription services, please contact the pharmacy directly.

1. Information we collect

Order information. Name, email address, shipping address, and phone number you enter at checkout — collected and processed by our payment processor (Stripe or PayPal) and shared with us to fulfill and ship your order.
Payment information.Card or PayPal credentials are entered directly on the payment processor's page; we never see or store them.
Contact form submissions. If you message us via the contact form, we store your name, email, optional phone, and message.
Anonymous usage data. We collect anonymous click and scroll telemetry to improve the Site (no name, email, IP address, or identifier is stored with these events).
Strictly necessary cookies. A session cookie for your shopping cart. We do not use advertising or cross-site tracking cookies.

2. How we use information

To process and ship your order.
To respond to customer service inquiries.
To prevent fraud and abuse (rate-limiting, abuse detection).
To improve the Site (aggregated, anonymous usage data only).

3. How we share information

We share information only with the third parties needed to operate the Site:

Stripe— payment processing. Stripe's privacy policy is at https://stripe.com/privacy.
PayPal— payment processing (if you choose PayPal). PayPal's privacy policy is at https://www.paypal.com/us/legalhub/privacy-full.
Shipping carriers — USPS and any other carrier we use to deliver your order.
Fly.io — our hosting provider. They process traffic on our behalf.

We do not sell, rent, or trade your information to third parties for marketing purposes.

4. Security

All Site traffic is encrypted in transit (HTTPS). Payment information is handled by PCI-compliant processors and never reaches our servers. Order data is stored encrypted at rest on our hosting infrastructure.

5. Your rights

You may request a copy of the personal information we hold about you.
You may request that we correct or delete your information (subject to legal record-keeping requirements for completed sales).
You may opt out of marketing email at any time using the unsubscribe link in any message we send.

To exercise any of these rights, contact us at the address below.

6. Children

The Site is not directed to children under 13, and we do not knowingly collect information from children.

7. Changes to this policy

If we change this policy, we will post the updated version here with a new effective date. Material changes will also be noted at the top of this page.

8. Contact

Manatee Family Pharmacy LLC
3705 Manatee Ave. W., Bradenton, FL 34205
manateefamilypharmacy@yahoo.com
941 281-2903

Note: HIPAA covers protected health information held by health care providers and their business associates. Because the online store does not handle prescriptions or other protected health information, HIPAA does not apply to the Site. HIPAA continues to apply to the pharmacy's in-store prescription and compounding services, which are separate from this website.